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Policies
Airport Policies & Regulations
Policy Overview
These policies are designed to ensure the safety, security, and comfort of all passengers and visitors at Cam Ranh International Airport. Please familiarize yourself with these regulations to ensure a smooth travel experience.
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Customs
Customs regulations and goods declaration procedures
Detailed Customs Information
For detailed information about customs regulations, goods declaration procedures, and baggage entry/exit requirements
Details:
- •Guidelines for declaring goods and baggage during entry/exit
- •Regulations on carrying gold, cash, and foreign currency
- •Duty-free baggage allowances
- •VAT refund procedures
- •Regulations on personal medicines and restricted goods
- •Procedures for movable property
Emergency Procedures
Medical Emergency
Steps to take:
- 1.Call for immediate medical assistance
- 2.Do not move the person unless in immediate danger
- 3.Provide first aid if trained
- 4.Clear the area for medical personnel
- 5.Cooperate with airport medical team
Emergency Contact:
Emergency: 115, Airport Medical: +84 258 123 999
Security Threat
Steps to take:
- 1.Report suspicious activity immediately
- 2.Do not approach suspicious items or persons
- 3.Follow evacuation instructions
- 4.Remain calm and assist others
- 5.Wait for all-clear from authorities
Emergency Contact:
Security: +84 258 123 456, Police: 113
Fire Emergency
Steps to take:
- 1.Activate nearest fire alarm
- 2.Evacuate via nearest exit
- 3.Do not use elevators
- 4.Assist others if safe to do so
- 5.Report to assembly point
Emergency Contact:
Fire Department: 114, Airport Fire: +84 258 123 777
Important Notices
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All times mentioned are local Vietnam time (UTC+7)
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Policies are subject to change based on government regulations
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Additional restrictions may apply during special circumstances
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Passengers are responsible for checking airline-specific policies
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Translation services available for non-Vietnamese speakers
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Complaints and feedback can be submitted online or in person